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Santa Rosa Windsor Petaluma Rohnert Park Healdsburg Sebastopol Sonoma Cotati Cloverdale Forestville Guerneville Occidental Bodega Bay Glen Ellen Geyserville Larkfield-Wikiup Call 707-837-6722Available 24/7 · 1-Hour Response · CSLB #1009044
Power outages, electrical fires, exposed wiring, storm damage — we respond within one hour, day or night, across all of Sonoma County.
24/7
Always Available
<1 Hr
Response Time
30+
Years Experience
5-Star
Customer Rated
Electrical emergencies don't follow a schedule. A transformer can blow at 2 AM in Santa Rosa. A storm can bring down power lines across Healdsburg at midnight. An outlet can start sparking in your Rohnert Park kitchen during Sunday dinner. When these situations happen, you need a licensed electrician who answers the phone immediately and arrives fast — not a voicemail promising a callback on Monday.
Eleos Electric provides true 24/7 emergency electrical service throughout Sonoma County. Our emergency dispatch operates around the clock, 365 days a year. When you call (707) 837-6722, you reach a real person who can have a licensed electrician en route to your location within minutes. Our typical emergency response time is under one hour for anywhere in Sonoma County, from Windsor to Petaluma, Sebastopol to Sonoma.
Call 911 first if there is active fire or immediate danger to life. Then call us at (707) 837-6722 for electrical emergency response.
Transparency matters, especially during stressful emergency situations. Our emergency service fee is $292.50, which covers the after-hours dispatch and the first portion of diagnostic work. This fee applies to calls outside our regular business hours (Monday through Friday, 8 AM to 5 PM). During business hours, our standard $195/hr rate applies even for urgent repairs. There are no hidden charges, no surprise fees, and no markups on parts beyond our standard pricing.
Before any additional work begins beyond the initial assessment, our electrician will explain exactly what needs to be done and provide a clear cost estimate. You approve the work before we proceed. This is our commitment to honest, transparent service — even at 3 AM.
When the lights go out, the first step is determining whether the outage is on PG&E's side or within your property's electrical system. Our electricians arrive equipped with the diagnostic tools to make that determination quickly. If the issue is utility-side, we'll help you report it and can discuss backup power solutions like standby generators.
If the outage is within your system — a failed main breaker, a burned connection at the meter base, or a fault in your service entrance cable — we carry the parts and equipment to restore power in most cases during the initial visit. We've responded to hundreds of power outages across Santa Rosa, Windsor, Healdsburg, and throughout the county, and we know the common failure points in Sonoma County homes.
Sonoma County's winter storms regularly bring high winds that down trees and power lines, particularly in the wooded areas around Sebastopol, the hillsides of Sonoma, and the rural corridors between Healdsburg and Windsor. Our emergency crew responds to storm-related electrical damage including downed service entrance cables, damaged weatherheads, broken meter bases, and compromised grounding systems.
During PG&E Public Safety Power Shutoff (PSPS) events — which are becoming increasingly common in Sonoma County's fire-prone areas — we help homeowners and businesses prepare with generator installations, transfer switch setups, and battery backup solutions. After PSPS events, we perform power restoration checks to ensure your system is safe before re-energizing.
If you see sparks, smell burning from an outlet or panel, or notice scorch marks around any electrical component, do not attempt to investigate or fix it yourself. Turn off the affected circuit at the breaker panel if you can safely access it, and call us immediately. Our electricians are trained to safely assess and mitigate electrical fire hazards.
After the Tubbs Fire, Kincade Fire, and Glass Fire, many Sonoma County properties underwent electrical rebuilds. Over time, some of these rebuilt systems have developed issues — particularly at connection points that were made under rushed conditions. We perform post-fire rebuild electrical inspections and can identify potential hazards before they become emergencies.
Our emergency service area covers all of Sonoma County. From our Windsor base, we can reach most locations within our one-hour response commitment:
Call now for immediate dispatch. We respond within 1 hour, 24/7.
707-837-6722 Request Emergency ServiceEmergency Fee: $292.50
Response: Under 1 hour
Availability: 24/7/365
License: CSLB #1009044
24/7 dispatch from the Windsor shop — emergency arrivals typically in 60–90 minutes.
Most after-hours calls we see are PG&E outages — Generac standby installs are the fix.
Licensed electrician at your door within 1 hour — call now.
Answers
Yes. Eleos responds to true electrical emergencies — loss of power, burning smell, sparking, outlet overheating — 24 hours a day, 7 days a week across Sonoma County.
Burning or melting-plastic smell from any fixture, visible sparks, a warm or discolored outlet, water contact with electrical components, a downed service line, or a full-panel outage with neighbors still powered. Call immediately if you see any of these.
Response time is typically 60–90 minutes for addresses in Windsor, Santa Rosa, Rohnert Park, Sebastopol, Petaluma, and Healdsburg. Outer coverage (Bodega Bay, Cloverdale, Guerneville) is usually within 2 hours.
If you smell burning or see sparks, shut off the main breaker at your panel if it is safe to reach. Do not touch wet electrical equipment. Keep everyone clear of the area and stay on the line if we're still en route.
After-hours, weekend, and holiday calls carry a dispatch premium on top of the standard trip charge, but the hourly labor rate is the same. Eleos quotes the full cost before any diagnostic or repair work begins.